AT&T making big investment in home monitoring

Mon May 7, 2012 3:05am EDT
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By Sinead Carew

NEW YORK (Reuters) - AT&T Inc (T.N: Quote) is making a big investment in a nationwide wireless home monitoring service that could potentially add $1 billion to its annual revenue as part of the No. 2 U.S. mobile operator's ongoing effort to expand beyond cell phones.

It is planning a service called "Digital Life" to monitor homes for everything from water damage to burglaries and to let customers remotely do things like adjust temperature or unlock doors, using an Internet connection.

The service, of which AT&T will start trials this year, involves sensors and cameras linked to a central home system that connects wirelessly to AT&T monitoring centers, said Glenn Lurie, the AT&T executive spearheading the project.

Lurie said, in an interview with Reuters ahead of the CTIA wireless show in New Orleans, where AT&T will announce the plan Monday, that AT&T is hiring "lots of people" to support the service.

He did not want to set a specific revenue target for the business but said he sees it as one of AT&T's largest revenue growth opportunities, "if not the largest," with "very significant" incremental growth" in 2013.

"When you're a company like AT&T ... you look at opportunities that are billion-dollar opportunities," Lurie said. "Obviously to grow our business at any level, when you're a $130 billion plus company, you have to look for significant opportunities. We view this as a significant opportunity."

Lurie, who has already grown AT&T's emerging-device services into a $1 billion business, said the industry is ripe for growth, as only 20 percent of U.S. homes have security systems.

AT&T is building monitoring centers and seeking state approvals to offer security services, as well as creating partnerships with new types of third-party specialists.   Continued...

An At&T logo is seen atop a store in Beverly Hills, California. REUTERS/Danny Moloshok