U.S. Bancorp, PNC latest bank websites to face access issues

Wed Sep 26, 2012 1:41pm EDT
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By Rick Rothacker

(Reuters) - Some U.S. Bancorp and PNC Financial Services customers were having trouble accessing the banks' websites on Wednesday, as U.S. financial institutions appear to be threatened by another round of cyber attacks.

Wells Fargo & Co also faced lingering problems with its website after customers had intermittent access issues on Tuesday, a spokeswoman for the bank said.

U.S. Bancorp is experiencing "unusual and high-traffic volume" on its site that is designed to slow down the system, bank spokesman Tom Joyce said. The problem is similar to what other banks have faced in the past week, he said.

"We are working closely with federal law enforcement officials to address this issue," he said. Customers data and funds are not at risk, he added.

A PNC spokesman said some if its customers may be experiencing difficulty logging into the bank's website on the first attempt. "We are aware of the situation and are working to restore full access," spokesman Fred Solomon said.

The attacks came after a posting on the Internet on Tuesday by an unknown person, calling for cyber attacks this week against Wells Fargo, U.S. Bancorp and PNC. A similar posting last week warned of attacks against Bank of America Corp and the New York Stock Exchange.

The person who posted the message on a site called pastebin.com said the attacks will continue until the film that had stirred anti-U.S. protests across the Middle East was removed from the Internet.

"Obviously, it looks coordinated," said Jeff Herdell, founder of a website called Sitedown.co, which has been tracking customer complaints about the banks' websites.   Continued...