Sears Canada to cut more than 1,600 jobs

Wed Jan 15, 2014 6:26pm EST
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By Solarina Ho

TORONTO (Reuters) - Sears Canada Inc (SCC.TO: Quote) plans to cut more than 1,600 jobs, or more than 7 percent of it workforce, this year as it reorganizes and outsources some of its business, the struggling department store operator said on Wednesday.

Sears Canada, controlled by Sears Holdings Corp SHLD.O, said it signed an agreement with IBM Corp (IBM.N: Quote) to take over work currently handled internally, a move that affects 1,345 jobs at three call centers over the next nine months.

A further 283 jobs will immediately be cut in a related reorganization of its logistics unit, including some streamlining of its business processes.

The news comes just days after the U.S. parent company reported a steep 7.4 percent plunge in sales at established stores during the fourth quarter.

Sales at the parent company have been falling since 2005, when billionaire hedge fund manager Edward Lampert merged Sears and discount chain, Kmart, in an $11 billion deal.

The retailer has closed about 300 U.S. stores since 2010, tightly managing inventory and selling real estate. The Canadian unit has also been shedding assets as it also tries to engineer a turnaround.

In Canada, Sears has lost market share as it faces tough competition from U.S. retailers such as Wal-Mart Stores Inc (WMT.N: Quote) and now Target Corp (TGT.N: Quote), which opened its first Canadian stores last year.

Sears Canada said in November that it would lay off nearly 800 workers, with 712 jobs cut at its services business and 79 at its head office.   Continued...

The closing down Sears store is shown in downtown Vancouver, British Columbia September 13, 2012. REUTERS/Andy Clark