GM is late delivering ignition switch fix to dealers
By Tim McLaughlin
(Reuters) - General Motors Co (GM.N: Quote) is running two days behind Chief Executive Mary Barra's plan to begin shipping replacement ignition switches in its massive recall, dealerships and the company said on Tuesday.
The National Highway Traffic Safety Administration also said on Tuesday that GM had missed an April 3 deadline to respond to the agency's request for information about the recall. GM said it was cooperating fully.
The automaker, which recalled 2.6 million vehicles including the Chevrolet Cobalt, Saturn Ion and other models, said no parts to dealerships had been shipped as of late Tuesday afternoon.
Chief Executive Mary Barra had said in an online video that GM aimed to get the parts out by the beginning of this week.
"Our plan is to have parts at the dealers on April 7th," Barra said in a video about the recall, which will last several months.
Spokesman Greg Martin said GM still expects to begin shipping parts sometime this week but confirmed none had been shipped yet. "What Mary should have said is the week of April 7th," Martin said. He did not know the date of her video.
GM dealerships for weeks have been fielding calls from customers who are anxious to get their vehicles fixed.
"(The phones) just keeps ringing," said Ed Brunton, service director of Bryner Chevrolet in suburban Philadelphia. "We're staying pretty busy with it." Continued...