Twitter users and engagement disappoint, shares dive

Mon Oct 27, 2014 5:24pm EDT
 
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By Edwin Chan

SAN FRANCISCO (Reuters) - Twitter Inc posted a disappointing 7 percent slide in a closely watched measure of engagement even though its user base grew 23 percent in the third quarter, triggering a more than 9 percent decline in its stock on Monday.

The online messaging service also projected fourth-quarter revenue that may miss Wall Street's targets.

Expectations had run high for Twitter since the messaging service, which for years had fought to revive growth in users, surprised Wall Street in the second quarter by signing up 24 percent more people globally.

Excluding Monday's decline, Twitter's shares have gained almost 19 percent since July.

Some investors had raised fears about declining Twitter usage as other social media and mobile messaging services become more popular.

The company reported monthly active users, an important metric scrutinized by investors who worry that Twitter's growth has peaked, rose 23 percent to 284 million in the quarter.

That was down slightly from 24 percent in the previous three months, when the World Cup helped drive traffic to the service, and remains well behind Facebook's Inc's community of more than a billion people.

Twitter executives again noted on Monday that the service's reach is actually far greater than its 284 million users, citing hundreds of millions who visit the website or are exposed to Twitter content without logging on.   Continued...

 
A portrait of the Twitter logo in Ventura, California December 21, 2013. REUTERS/Eric Thayer