Doh! Most executives admit cringe-making email errors

Wed Jul 8, 2009 10:25pm EDT
 
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NEW YORK (Reuters) - Ever hit "send" on an email only to realize it was to the wrong person? You're not alone.

A survey on e-mail errors found eight out of 10 U.S. advertising and marketing executives admitted making a mistake when sending email, prompting a cringe-making post-send moment.

The survey of 250 company executives from 1,000 companies conducted for marketing staffing service The Creative Group asked respondents to describe their worst email mistake they had made or seen.

These ranged from sending out an employee's salary information to the entire company to recalling a nasty email about the boss that made its way to top management.

The list also included an employee sending his resume to his boss when it was meant to go to an outside company, an internal memo about bathroom etiquette going to a client, and a staffer distributing a racy, personal picture of herself to the entire staff instead of just to a couple of friends.

"E-mail mistakes can be painfully visible and viral," said Megan Slabinski, executive director of The Creative Group, in a statement.

"Professionals must be especially careful in this economy not to do anything that could cause employers to question their competence or judgment, and that means paying close attention when sending any kind of message, particularly if the information is sensitive."

(Editing by Miral Fahmy)

 
<p>A gmail page is shown in this handout image. REUTERS/Google/handout</p>