Management Tip of the Day: Ways to make the most of a crisis

Mon Nov 22, 2010 10:14am EST
 
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BOSTON (Reuters) - The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"Spectacular feats seem to happen in a crisis: people step up, productivity increases, and politics and red tape take a back seat. Unfortunately, this type of energy can't be sustained once the crisis dissipates.

But, there are important lessons to take from this elevated mode of operation. Next time your organization has an emergency, do these two things:

1. Hold a post-crisis clinic. Ask everyone who was involved in the response what happened differently and why. Help people identify the new ways of working they adapted.

2. Focus the energy on a critical initiative. Ask people to apply the energy and dedication they mustered in the crisis to a stretch goal that you want to achieve in 100 days or less. This will help you determine which new ways of working are sustainable and can be integrated into a more routine way of doing business."

- Today's management tip was adapted from "Don't Let Your Next Crisis Go to Waste" by Ron Ashkenas.

 
<p>An investor is seen in front of an electronic board showing stock information at a brokerage house in Taiyuan, Shanxi province February 12, 2009. REUTERS/Stringer</p>