Management Tip of the Day: To teach, show and tell

Tue Jan 3, 2012 4:08pm EST
 
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BOSTON (Reuters) - The best way to start to train a novice in any field or to develop good instructional materials is for the expert to actually do the tasks in question, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (http:\\www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"How many times have you trained a colleague in a task, only to have that person come knocking on your door every five minutes with a question?

People learn by watching others, so instead of telling people how to solve a problem, show them. Take them through each step, explaining the reasons behind each. Then allow them to ask as many questions as needed.

This will not only give them the foundation they need to do the task, but will prompt you to master the task more deeply as you provide a justification for each step."

- Today's management tip was adapted from "The Best Approach to Training" by Richard Catrambone.

(For the full post, see: here