Management Tip of the Day: Questions all managers must ask

Fri Nov 4, 2011 8:21am EDT
 
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BOSTON (Reuters) - Asking questions effectively is a major underlying part of a manager's job, but one that most managers rarely think about, says Harvard Business Review.

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (http:\\www.hbr.org). Any opinions expressed are not endorsed by Reuters.

"Asking the right questions is an essential skill of a great boss. Yet many fail to inquire enough. Here are three types of questions you should be asking:

1. Questions about yourself. Good managers ask themselves and others about what they could do better. Ask in a way that invites constructive, candid responses.

2. Questions about plans and projects. These should both advance the work and develop the people. Tough and direct questions are ok, as long as they are in the interest of progress.

3. Questions about the organization. Look for ways that the organization can function more effectively by questioning practices, processes, and structures. Ask: Why do we do things this way? Is there a better approach?"

- Today's management tip was adapted from "The Art of Asking Questions" by Ron Ashkenas.

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