Spain mobile operators jointly launch WhatsApp challenger

Wed Nov 28, 2012 9:02am EST
 

By Clare Kane

MADRID (Reuters) - Spain's three biggest mobile operators are teaming up to launch a service they hope will help them better compete with the likes of WhatsApp, Viber and Skype, which are luring customers with the promise of free phone calls and messages.

The Joyn service from Telefonica's Movistar, France Telecom's Orange and Vodafone will offer free messaging, enhanced call features and in some cases free calls.

The move comes amid a sharp fall in the number of paid-for text messages sent in recession-hit Spain, where the unemployment rate stands at one in four and where WhatsApp is the best-selling application on Apple Inc's App Store.

The service has become so well known that the local government on the southern island of Tenerife has said officials should use the application to cut mobile bills.

Joyn, which allows users to send video and pictures while on a smart phone, is available for Android phones and will shortly launch for Apple's iPhone.

More telecoms companies in Spain and globally are expected to offer the service, which will be implemented across operators in Germany later this year and in several European countries in 2013.

"This is the beginning of something that will cross most operators in most countries," said Graham Trickey, senior projects director at telecoms organization GSMA.

Telefonica and Vodafone have lost hundreds of thousands of clients in Spain this year since they stopped subsiding smartphones, a policy Vodafone recently reversed.   Continued...