BOSTON (Reuters) - The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.
“With Boomers putting off retirement and Gen Y entering the workforce in droves, it is not uncommon for a team to include multiple generations. This generational diversity can be extremely valuable, but also difficult to manage. Here are two tips for making the most of these differences on your team:
1. Openly discuss expectations. Recognize that the same situation can look very different to members of separate generations. Be sensitive to varying expectations and preferences, as well as, of course, to your own biases.
2. Establish situational norms. Don’t declare any point of view right or wrong. Work with the team to set up clear norms for how the group will work and ensure that everyone understands them.”
- Today’s Management Tip was adapted from “Managing Multiple Generations” on the “Ask the Expert: Tammy Erickson” board of the HBR Answer Exchange.