BOSTON (Reuters Life!) - You should show your internal colleagues — your peers, your boss, and others — the same degree of professionalism that you use when you need with a client, says Harvard Business Review.
The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (www.hbr.org). Any opinions expressed are not endorsed by Reuters.
“When you communicate with a client, you likely have on your ‘game face’ and project a high degree of professionalism. Do you do the same with internal colleagues?
Whether you are talking with your assistant, your boss, or the CEO of a client, it pays to be thoughtful and articulate every time.
When you ask a question, make sure it’s a smart one. When you present an analysis, spend a few minutes thinking ahead about your key message, supporting details, and follow-up or action items.
This shows your team that you have respect for them, and allows you to continually practice so you’re ready for the real thing. It also shows those paying attention that you are smart, competent, and client ready.”
-Today’s management tip was adapted from “Your Boss is Your Client (& Your Colleagues Are Too)” by Jodi Glickman.
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