BOSTON (Reuters) - Not all feedback needs to be critical, but when offering constructive criticism, doing it often is the key, says Harvard Business Review.
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”Even skilled managers loathe giving critical feedback. Keep in mind that telling someone they talk too much or they appear insincere is not mean -- it’s helpful.
Here are three ways to help make sure your feedback is compassionate, not just critical:
1. Ask permission. Start by asking ‘Can I give you some feedback?’ This gives the person a moment to prepare and evens out the power dynamic.
2. Don’t hedge. Be direct and honest. Don’t try to couch the criticism in compliments -- that only dilutes it.
3. Do it often. If you rarely give feedback, then pointing out any unconstructive behavior is going to feel negative. Tell your people what you think - both positive and negative -- to build an open and honest culture.”
-Today’s management tip was adapted from “Don’t Be Nice; Be Helpful” by Peter Bregman.
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