October 5, 2011 / 3:28 PM / in 6 years

Management Tip of the Day: How to get the feedback you need

BOSTON (Reuters) - Soliciting honest feedback is not easy and can even be scary. The key is to begin the process sooner rather than later, says Harvard Business Review.

<p>Atlanta Braves manager Fredi Gonzalez watches his team lose to the Washington Nationals during the ninth inning of their MLB National League baseball game in Washington, September 25, 2011. REUTERS/Jonathan Ernst</p>

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (http:\\www.hbr.org). Any opinions expressed are not endorsed by Reuters.

”No leader improves without feedback. But getting people to be honest about your performance isn’t always easy. Give your team a way to supply you with the candid information you need to change by asking them these three questions:

1. What should I stop doing? Ask which behaviors stand in your way of success.

2. What should I keep doing? Inquire about what you do right, and should continue to do.

3. What should I start doing? Once you’ve stopped unproductive behaviors, you’ll have more time and energy for new behaviors.”

- Today’s management tip was adapted from “Three Questions for Effective Feedback” by Thomas J. DeLong.

For the full post, see: here

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